Shipping policy

Last updated: September 2026

At BB Swing Club, we're committed to getting your baseball and softball training gear to you as quickly and safely as possible.

 

ORDER PROCESSING

Orders are generally processed within 1–3 business days after they are placed.

Orders are not processed or shipped on weekends or U.S. federal holidays. During periods of high order volume, promotions, product launches, or holidays, processing may take a little longer.

Once your order ships, you will receive a shipping confirmation email with tracking information when available.

 

SHIPPING WITHIN THE UNITED STATES

We currently ship orders to addresses within the United States using available shipping carriers and services selected at checkout.

Delivery times vary depending on the shipping method and destination. Estimated delivery dates shown at checkout are estimates and are not guaranteed.

BB Swing Club is not responsible for carrier delays caused by weather, transportation disruptions, incorrect or incomplete addresses, or other circumstances outside our control.

 

INTERNATIONAL SHIPPING

We may offer shipping to select international destinations.

International orders may be subject to additional customs duties, taxes, brokerage fees, or other charges imposed by the destination country. Unless specifically stated at checkout, these charges are the responsibility of the customer.

International shipping availability and rates are calculated based on the destination and products in the order.

For international orders, please make sure your shipping address is complete and accurate before placing your order.

 

INCORRECT SHIPPING ADDRESS

Please carefully review your shipping information before completing your purchase.

If you need to change your shipping address, contact us as soon as possible at team@bbswingclub.com. We will do our best to make the change before the order ships, but we cannot guarantee that an address change will be possible after an order has entered processing or shipment.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address, we may contact you regarding available options. Additional shipping charges may apply to reship the order.

If you request that an order originally placed for one country be reshipped to a different country, we may require the original order to be canceled/refunded and a new order to be placed using the correct destination.

 

LOST OR DAMAGED SHIPMENTS

If your package appears to be lost, damaged, or significantly delayed, please contact us at team@bbswingclub.com with your order number.

If your package arrives damaged, please retain the packaging and contact us as soon as possible with photographs of the package and product.

We will work with you and the applicable shipping carrier to determine the appropriate resolution.